Public Administration Quality: Assessment Criteria in Comparative Territorial Frames

Defining Quality in Public Administration

Website Quality Assessment Criteria

The article presents a hierarchical framework, which supports website quality assessment. The framework is composed of a hierarchical structure of criteria and subcriteria and makes use of the Analytic Hierarchy Process to enhance criterion and subcriterion weight value assessment. To validate the framework we conducted an experiment, which involved the assessment of the websites of the three c...

Quality Management in Public e-Administration

Since the late 1970s, quality management has become an important tool for achieving a high quality of public eadministration services in many countries. Very important part of quality management in e-administration is measurement of quality indicators related to this sector. Therefore, this paper gives a description of e-administration, including statistics about it and other examples from many...

Assessment Methods for Information Quality Criteria

Information quality (IQ) is one of the most important aspects of information integration on the Internet. Many projects realize and address this fact by gathering and classifying IQ criteria. Hardly ever do the projects address the immense difficulty of assessing scores for the criteria. This task must precede any usage of criteria for qualifying and integrating information. After reviewing pre...

Comparative Assessment of Public Opinion on the Landscape Quality of Two Biosphere Reserves in Europe

The European Landscape Convention (2000) obligates European Union countries to identify and implement landscape quality objectives (LQOs) understood as the specification of public expectations and preferences concerning the landscape of a given area, expressed by competent public authorities. The convention emphasizes the important role of local community representatives in this field. In Polan...